Using rejection therapy to crush big business

My latest from the front line of rejection therapy? It’s coffee related. Again. Even my self-help life is very limited..

Anyway, on Monday I was in my local coffee shop and asked for a free coffee. Here’s what happened.

I went up to the till.

‘Do you want to pay?’ said lovely owner.

‘Not really,’ I said, with a smile. ‘Can I have it for free?’

Owner: ha ha!

Me: ‘No really, can I have it for free?’

Owner (smiling): ha ha!

Me: ‘So I CAN’T have it for free?’

Owner (still smiling but now it’s a sad, tired smile): It helps if you pay. We’re very quiet today..

We both look forlornly at the semi deserted premises – with three people hunched over their laptops with empty cups, not drinking or eating a thing.

Me: Is it the rain, do you think? Why is it so quiet?

Owner: I don’t know. Maybe. Things are hard, the rents are going up, we’re not sure how much longer we can stay open…

Me: Oh no!!

We then have a very depressing conversation about how Costa has driven up rents in the area and how it’s almost impossible for independents to compete. I end up feeling so worried for them I leave a £1 tip for my £1.60 coffee.  As I left I realised how skilfully he handled that conversation, he didn’t actually say no and I ended up paying almost double. Good for him! There’s hope his business yet!

But in the name of fairness I went across the road to said Costa and asked them for a free coffee.

Me: I had one of those cards with the stamps on to get a free coffee but I lost it, could I have a free coffee anyway?

Teenager behind the counter, perfectly pleasant: We don’t do those cards anymore so no, sorry.

Me: No worries.

Her: Would you like to buy a coffee?

Me: No, thanks.

I flounce out. Take that Big Business! I’m fighting for the man! Or against the man?! I never really understand those phrases…

But my point was made. Sort of. Not really.

Thing is, I’m now typing this, four days later, in a Costa… I feel too embarrassed to go back to my regular place. I’m an idiot.

7 thoughts on “Using rejection therapy to crush big business

  1. annemaryhastings

    Go back to lovely coffee place and tell him about rejection therapy month and that’s why you were asking for a freebie. You never know, you might make another new friend!

    1. Marianne Power

      I know Anne, I will… want to keep giving him the business but the whole thing was a bit awkward. You read that almost as quickly as I posted it! how are you? Saw Jane this week, which was lovely. x

  2. Lucie

    Well you set yourself up for that one. Only one thing to do, go back and act normal (whatever that is)! Xx

  3. Mimi

    Go back to your regular place Marianne! 🙂 I’m sure they will take you back with open arms. And you tell them the “rejection therapy” theory, they might actually treat you to a free coffee 🙂


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